CONGRESS 2023

DECISIONING

DAY TWO

Ben Gott - Chief Data & Marketing Technology Officer, Merkle

Mark Pollard - VP, Decisioning Capability Lead, EMEA, Merkle

SESSION ONE

WELCOME TO DAY TWO

Margaret Wagner – President, Merkle EMEA

Alan Trefler - CEO and Founder, Pegasystems

SESSION TWO

CEO KEYNOTE

Natalie Murray - Customer Decisioning Delivery & Product Lead, Natwest Group

Emma Mackenzie - Decisioning Scientist, Natwest Group

SESSION THREE

MODERNISING FOR 1:1 CE SOLUTIONS, NATWEST GROUP

Jeroen Dijkstra - Manager Omnichannel Personalisation, Achmea

SESSION FOUR

MODERNISING 1:1 CE SOLUTIONS, ACHMEA

Natalie Murray - Customer Decisioning Delivery & Product Lead, Natwest Group

Emma Mackenzie - Decisioning Scientist, Natwest Group

Jeroen Dijkstra - Manager Omnichannel Personalisation, Achmea

Pete O'Connor - Senior Director of Decisioning, Merkle

SESSION FIVE

CLIENT PANEL

Ben Gott - Chief Data & Marketing Technology Officer, Merkle

Mark Pollard - VP, Decisioning Capability Lead, EMEA, Merkle

SESSION SIX

CLOSING OF CONGRESS

MORE

MORE

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POWER OF COMMUNITY ENGAGEMENT

WHAT CAN AI BRING TO YOUR DECISIONING JOURNEY?

KEY TAKEAWAYS FROM THE DECISIONING CONGRESS

MORE

MERKLE x PEGASYSTEMS PARTNERSHIP

CONGRESS 2023

DECISIONING

DAY TWO

Ben Gott - Chief Data & Marketing Technology Officer, Merkle

Mark Pollard - VP, Decisioning Capability Lead, EMEA, Merkle

WELCOME TO DAY TWO

SESSION ONE

Margaret Wagner – President, Merkle EMEA

Alan Trefler - CEO and Founder, Pegasystems

CEO KEYNOTE

SESSION TWO

Natalie Murray - Customer Decisioning Delivery & Product Lead, Natwest Group

Emma Mackenzie - Decisioning Scientist, Natwest Group

MODERNISING FOR 1:1 CE SOLUTIONS, NATWEST GROUP

SESSION THREE

Jeroen Dijkstra - Manager Omnichannel Personalisation, Achmea

MODERNISING 1:1 CE SOLUTIONS, ACHMEA

SESSION FOUR

Natalie Murray - Customer Decisioning Delivery & Product Lead, Natwest Group

Emma Mackenzie - Decisioning Scientist, Natwest Group

Jeroen Dijkstra - Manager Omnichannel Personalisation, Achmea

Pete O'Connor - Senior Director of Decisioning, Merkle

CLIENT PANEL

SESSION FIVE

Ben Gott - Chief Data & Marketing Technology Officer, Merkle

Mark Pollard - VP, Decisioning Capability Lead, EMEA, Merkle

CLOSING OF CONGRESS

SESSION SIX

POWER OF COMMUNITY ENGAGEMENT

WHAT CAN AI BRING TO YOUR DECISIONING JOURNEY?

MORE

KEY TAKEAWAYS FROM THE DECISIONING CONGRESS

MORE

MORE

MERKLE x PEGASYSTEMS PARTNERSHIP

MORE